This article provides information on how users can clear their cache.
There may be situations where a user should clear their cache. Below are the links for Chrome and Microsoft Edge that users can copy and paste into their browser to easily complete this task.
For Chrome - chrome://settings/clearBrowserData
For Edge - edge://settings/clearBrowserData
Once you've cleared your cache, log back into BSTperform and determine if the issue is still occurring. If so, please reach out to your customer success partner.