How to Reset User Passwords

This video will review how organization administrators can reset user passwords in BSTperform.


To reset a user’s password, click on administration on the left hand side of your screen and then select organization users. Next, click anywhere in the row for the user you are looking for. Once you are in their profile, scroll to the bottom of the screen and select the send password reset button. Organization users can also reset their password by selecting the forgot password button on the BSTperform log in screen.